10 Topmost Customer Relationship Management (CRM) Vendors in the World

10 Topmost Customer Relationship Management (CRM) Vendors in the World:

These software vendors own the top 10 spots in AMR Research's customer management market.

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Ranking/Organisation/ CRM '07 Revenue / '06-'07 Growth Rate:

1. SAP/ $2.7 billion / 20% (Number 1 in revenue generated)
2. Oracle / $1.9 billlion / 39%
3. Salesforce.com/ $749 million / 51%
4. Cegidim Dendrite/ $602 million / 82% (Number 1 in growth rate)
5. Amdocs/ $522 million / 14%
6. Aspect/ $480 million / -2%
7. Verint Witness Actionable Solutions/ $395 million / 78%
8. Microsoft/ $360 million / 39%
9. SAS/ $323 million / 34%
10. Avaya/ $267 million / 2%

Thanks to Source: AMR Research, 2008.